Effective Date: 08 July 2025

 

At Hindu Purohit Sangh (“the Sangh,” “we,” “our,” or “us”), we are committed to protecting the privacy of our users—both Yajmans (hosts) and priests/Purohits—who access and use our platform. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.

 

1. Legal Basis for Processing & Information We Collect

We collect and process personal data based on:

Your explicit consent

The performance of a contract (such as service booking)

Our legitimate interests (such as fraud prevention and service enhancement)

Data we collect includes: Full name, contact details, and identity verification documents (as provided during registration)

Booking information such as type of puja, time, location (if applicable), and payment details

Communications exchanged through the platform

Note: Priests must provide accurate and complete information during registration. False or misleading data may lead to suspension or removal from the platform.

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2. Use of Personal Information

We use your personal information exclusively to:

Facilitate communication and bookings between Yajman and priests

Provide relevant updates and service-related notifications

Process payments, donations, and Dakshina

Ensure a respectful and secure virtual puja environment

We do not sell, rent, or trade user data. Personal information may be shared only with trusted service providers (e.g., payment gateways) for operational purposes, and always under strict confidentiality.

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3. Data Retention

We retain personal data only for as long as is necessary to:

Fulfil the purposes outlined in this policy Comply with applicable legal or regulatory obligations

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4. Payments and Refunds

All payments for virtual services must be made through the app or platform-integrated payment gateways.

If a priest cancels due to unavoidable circumstances, or if a Yajman engages in misconduct or causes disruption, the booking may be cancelled without any liability to the Sangh.

Refunds, if applicable, will be processed in accordance with our Refund Policy.

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5. Nature of the Platform

Hindu Purohit Sangh is a charitable organization offering a digital platform to connect followers of the Hindu Dharma with priests for virtual and other spiritual services.

Apart from virtual pujas conducted via the app, the Sangh shall not be a party to any transaction, arrangement, or dispute between Yajmans and priests.

 

6. Conduct and Responsibilities

Yajman must ensure a clean and peaceful environment for the puja at their location.

If “with pooja  materials” is selected during booking, the priest will bring the necessary items; otherwise, the Yajman must arrange them.

The method of performing the puja is to be determined by the priest in accordance with Hindu scriptures and the well-being of the Yajman.

Priests are expected to act in a selfless manner. Yajmans are encouraged to offer a fair Dakshina in support of the priest’s livelihood.

Any issues during the puja should be resolved mutually. The Sangh may mediate but bears no legal responsibility for dispute resolution.

 

7. Prohibited Activities

The platform must not be used for:Illegal, abusive, or fraudulent activities

Harassment, discrimination, or behaviour contrary to the values of the Sangh

Violation of these terms may result in immediate suspension, termination of access, and/or legal action.

 

8. Suspension and Removal

The Sangh reserves the right to suspend or remove any user—Yajman or priest—for: Misconduct or inappropriate behaviour

Violation of this Privacy Policy or Terms of Service

No prior notice is required for such action.

 

9. Data Security

We employ industry-standard security measures to protect your personal information. Data is securely stored and accessible only to authorized personnel.

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10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without verified parental or guardian consent.

 

11. Grievance Redressal

For concerns related to your personal data or this Privacy Policy, you may contact our designated Grievance Officer:

Name: Ravi Paliya

Email: sanghpurohit@gmail.com

Response Time: Within 15 business days

 

12. Legal Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes arising shall fall under the exclusive jurisdiction of the courts of Delhi.

 

13.Contact Us

For questions or assistance related to this Privacy Policy, you can reach us at:

📧 sanghpurohit@gmail.com

 

14. Acceptance of Policy

By using our platform or mobile application, you confirm that you have read, understood, and agreed to this Privacy Policy and the accompanying [Terms and Conditions].